Elevate your career as a Client Services Director with Match Retail in the Greater Toronto Area (Hybrid). This senior role focuses on client relationships and program success while leading service delivery.

At Match Retail, the Director of Client Services plays a pivotal role in overseeing key client partnerships. This position demands solid leadership, emphasizing client satisfaction and strategic execution. You'll collaborate with Sales, Operations, and Field teams to translate client objectives into actionable strategies, ensuring top-notch service across all programs.

Key Responsibilities:
Serve as the primary contact for assigned client portfolios
Lead and mentor Client Services and Account Management teams
Oversee program planning, launches, and KPIs performance
Identify risks,



prospects, and drive continuous improvements
Present executive-level insights and recommendations to clients

Requirements:
5+ years in client services within retail or CPG
Proven experience in team leadership and development
Solid understanding of retail environments and multi-client portfolios
Excellent communication and stakeholder management skills
Willingness to travel as required for client support

Leverage your expertise in client management and leadership at Match Retail while driving success across various programs.
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📌 Client Services Director In Gta Mississauga (Canada)
🏢 Match Marketing Group
📍 Canada