Join Tru Stone Financial as a Senior Operations Manager in Mississauga, ON, leading strategic initiatives to enhance operational performance. Drive team success across multiple regions.

In this role, you will lead the National Operations team at Tru Stone Financial, reporting directly to the Director of Operations. This position emphasizes the management of Contracting, Current Business, and Customer Service, ensuring service levels exceed targets.

A robust focus on coaching and improving processes is key to fostering high performance.

Key Responsibilities:
Lead strategic planning for staffing and resource allocation
Identify and implement operational improvements for workflow efficiency
Provide coaching and performance management to hybrid teams




Develop and manage financial budgets effectively
Monitor and establish KPIs to track operational health

Requirements:
7–10 years progressive management experience required
10 years in the MGA or insurance industry preferred
Robust skills in managing diverse teams across locations
Excellent analytical and problem-solving capabilities
Proficient in relationship negotiation and management

Utilize your operations expertise to guide Tru Stone Financial's commitment to exceptional advisory services.
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📌 Trustone Financial Senior Operations Manager Mississauga
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📍 Mississauga