Cisco Network Operations Specialist:
On behalf of our client, Procom is searching for a Cisco Network Operations Specialist for a 3+ month role. This position is a hybrid position with 2 days onsite at our client’s Calgary office.

Cisco Network Operations Specialist - Job Description:
Our client is seeking a full-time contractor for a 3+ month engagement to support Cisco network operations. The role focuses on break/fix, change management, and request management across a complex enterprise network setting leveraging SD-WAN, MPLS, and VoIP technologies.

Cisco Network Operations Specialist - Responsibilities:
Provide day-to-day operational support across Cisco network infrastructure (routers, switches, firewalls)
Perform break/fix troubleshooting within SD-WAN, MPLS, and VoIP environments
Execute change management and service request activities
Support routing underlay leveraging BGP
Maintain high availability for voice and emergency communication systems (911 failover capability)
Support connectivity across distributed sites including remote locations using microwave and satellite (Starlink) connectivity
Ensure reliable data center connectivity across primary (Seattle Equinix)



and secondary (Q9 Bankers Hall) environments

Cisco Network Operations Specialist - Mandatory Skills:
Solid Cisco networking experience (routers, switches, firewalls)
Experience with BGP routing and MPLS networks
Hands-on troubleshooting (break/fix) in enterprise settings
Experience with VoIP / Cisco UC environments
Exposure to SD-WAN (Cisco Viptela preferred)

Cisco Network Operations Specialist – Nice-to-Have Skills:
Experience with Cisco SD-WAN (advanced skillset)
Experience supporting distributed industrial or remote network environments
Familiarity with satellite (Starlink) and microwave connectivity
Experience with Cisco Firepower / Next-Gen Threat Defense
Exposure to wireless controller migration (3504 to 9800 series)

Cisco Network Operations Specialist – Assignment Length:
This is a contract position for 3 months with the possibility of extension.

Cisco Network Operations Specialist - Start Date:
ASAP

Cisco Network Operations Specialist - Assignment Location:
Calgary, Alberta, Canada. This is a hybrid position requiring 2 days in the office.

📌 Cisco Network Operations Specialist Calgary (Canada)
🏢 Procom
📍 Canada