Join Algonquin College as a Business Analyst focused on Salesforce solutions. Drive impactful changes within the organization by bridging business needs with technology solutions.

In this full time role, you will leverage your analytical skills to understand institutional objectives and improve client engagement through Salesforce Administration. Your contributions will range from stakeholder collaboration to requirements gathering and system configuration, ensuring effective technology adoption.

This energetic position is essential for fostering innovation across the College.

Key Responsibilities:
Bridge technical solutions with business needs through analysis
Design and optimize Salesforce configurations and workflows




Facilitate stakeholder sessions to gather requirements
Develop and maintain training materials for users
Support governance and continuous improvement initiatives

Requirements:
Significant experience in CRM management and Salesforce
Proven track record in business process improvement
Solid analytical and problem-solving abilities
Familiarity with data governance and reporting in Salesforce
Relevant Salesforce certifications are a plus

Make a difference in the educational landscape by enhancing Salesforce use at Algonquin College.
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📌 Business Analyst: Salesforce Solutions Ottawa
🏢 Algonquin College of Applied Arts and Technology
📍 Ottawa