Whitewater's People and Culture department is looking for a candidate to join us in the following role:

Status: Regular Full Time, 40 hours a week Department: People & Culture Reports to: Senior Manager, Global P&C;

Reporting to the Senior Manager, Global P&C;, the Global People & Talent Coordinator role plays a broad role overseeing P&C; administration, recruitment, benefits, training, and other P&C; initiatives. The role is integral in ensuring the delivery of day-to-day P&C; services supporting our employees and stakeholders for our Richmond, BC and global locations. In addition, this role helps the organization understand its people through critical metrics/reporting. The ideal candidate is customer‑centric, energetic, and a self‑starter who can work independently and in collaboration with other teams. This position has no direct reports.

YOUR ROLE:

- Actively partner with P&C; team for full‑cycle recruitment support such as job posting, phone screening, interview scheduling, reference, and background checks, employment contracts preparation and new hire paperwork.
- Conduct orientation and initiate the onboarding process; collaborate with P&C; team and business leaders to prepare or revise the onboarding processes for multiple global locations.
- Initiate offboarding process, and assist in the termination process, such as exit interview surveys and interview coordination.
- Maintain employee files, hiring metrics, P&C; forms/templates/folder maintenance, SharePoint optimization, creating or revising existing employee handbook.
- Assist with payroll and benefits administration (Canada and International) – assist employees on submission of disability claims, enroll new employees, manage changes and terminations and respond to employees’ queries.




- Establish meaningful and trusted relationships with Departments and employees, ensuring expectations and requirements are voiced and considered in the development of Company’s programs and processes.
- Collaborate with Payroll to set‑up new hires, ensure completion of paperwork, manage benefits reports, invoices, sales agreements, and tax compliance.
- Support the internal strategy through involvement with training, program and policy development initiatives.
- Regularly update the HRIS (BambooHR & PerformYard) with employee information and documentation.
- Respond to information requests and queries from employees, other departments and external agencies.
- Collaborate with P&C; team on Communication and employer branding initiatives.
- Support engagement activities including attending and organizing events as well as celebrating successes and recognition.
- Execute responsibilities accordingly to lawful and ethical standards.
- Conduct surveys, collect employee feedback and generate ad hoc P&C; reports.
- Support cross‑functional teams and committees, such as Health and Safety Committee and Social Committee, as required.
- Other duties as assigned; WhiteWater is an creative and dynamic company and therefore the position and tasks may evolve with the organizational needs and your expertise.

Qualifications and Experience:

- Completion of post‑secondary education in Human Resources or equivalent education and experience.




- CPHR or working towards a designation is an asset.
- 2-3 years of progressively experience in a Human Resources.
- Knowledge of HRIS systems, preferably BambooHR, PerformYard and other databases and demonstrable experience with P&C; metrics extracted from those systems
- Knowledge of Employment Standards (ESA), Human Rights Code, WorkSafe BC regulations, and Human Resources best practices is highly preferred.
- Advanced computer skills; proficient MS Office and Excel; knowledge of SharePoint is an asset
- In depth understanding of P&C; best practices and being able to adapt them to different situations.
- Strongly preferred: global mobility experience with multiple country employment laws, cultural norms, benefits and immigration laws. Specific experience with the following countries is preferred: Canada, United States, Germany, United Arab Emirates, and China.
- Occupational Health and Safety Regulation knowledge an asset.
- Commitment to continuous learning to update industry knowledge.
- Ability to use judgment, apply discretion and maintain confidentiality.
- Self‑driven to work independently with the ability to work effectively and collaboratively in a team
- Must be legally eligible to work in Canada

WhiteWater Competencies

- Accountability – We do what we say
- Collaboration – We work well together
- Customer Focus – We know and respond to our customers
- Communication – We listen to and understand each other
- Authenticity – We are honest and trust each other
- Resilience – We deal effectively with pressure, are persistent and optimistic
- Flexibility & Adaptability – We are willing and able to respond to changing circumstances.

#J-18808-Ljbffr

📌 Human Resources Coordinator (Richmond)
🏢 WhiteWater
📍 Richmond