Earn your place as a Technical Support Professional within our Managed Services Provider in the BC Lower Mainland. This in-office role emphasizes client interaction and diverse IT challenges.

We seek experienced technical support specialists familiar with multiple client settings and structured support processes. You will engage in hands-on work, assisting clients with various tech issues while managing ticket queues and prioritizing challenges daily.

Key Responsibilities:
Address user, desktop, and system-level technical issues
Navigate a ticketing system for issue tracking and resolution
Clearly communicate from client to team for effective support
Manage Microsoft 365 and client infrastructure efficiently
Escalate any critical issues according to defined policies

Requirements:
Legal work status in Canada (preference for Citizens or Residents)
Living in BC Lower Mainland or confirmed relocation plans
Ability to work in-office during regular hours
Excellent communication and skilled client interactions

Contribute to a vibrant team while enhancing your technical support skills in a supportive workplace.
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📌 Client Focused Technical Support Role Surrey
🏢 Superion
📍 Surrey