Automotive Service Advisor — MacPhee Ford, Dartmouth, NS

$80,000 – $120,000/year (base hourly rate + production & CSI bonuses)

MacPhee Ford is a privately owned and operated, family-run dealership in Dartmouth, Nova Scotia, and we're looking for an experienced Service Advisor to join our busy service department.

About Us

As a family-owned dealership, we value long-term relationships — with our customers and our team. We're a close-knit group where your experience and input genuinely matter, and where you'll have direct access to ownership and management.

About the Role

As the first point of contact for our service customers, you'll be the bridge between our clients and our skilled technicians — ensuring every visit is smooth, transparent, and stress-free.

What You'll Do
Greet customers and assess their vehicle service needs
Write up detailed, accurate repair orders
Provide clear explanations of recommended repairs, timelines, and costs
Communicate with technicians to keep jobs moving efficiently
Follow up with customers to ensure satisfaction




Upsell additional services and maintenance when appropriate
Manage a fast-paced service drive with professionalism

What We're Looking For
Previous experience as a Service Advisor (automotive dealership experience preferred; Ford experience an asset)
Strong communication and customer service skills
Ability to multitask in a busy, high-volume setting
Experience with PBS Systems' Dealer Management Software (DMS) preferred
Valid driver's license in good standing
A team-oriented, positive attitude

What We Offer
$80,000–$120,000/year — base hourly rate plus production and CSI bonuses
Health & dental perks
Ongoing training and career development
A supportive, family-oriented work workplace
Employee vehicle purchase/service discounts

Location: Dartmouth, Nova Scotia

Job Type: Full-time, Permanent

If you're ready to bring your experience to a dealership that values its people, we'd love to hear from you.

Pay: $80,000.00-$120,000.00 per year

Work Location: In person

📌 Automotive Service Advisor Dartmouth
🏢 MacPhee Ford
📍 Dartmouth