Job Overview
The Restaurant Crew Member ensures customers have a positive dining experience by taking orders, preparing food, serving guests, handling payments, and maintaining a clean and organized work environment. This role requires teamwork, attention to detail, and a customer-focused attitude.

Key Responsibilities
Greet customers in a friendly and skilled manner.
Take customer orders accurately and process payments using the point-of-sale (POS) system.
Prepare food and beverages according to company recipes and food safety standards.
Assemble and package orders for dine-in, takeout, and delivery.
Maintain cleanliness of dining areas, kitchen, workstations, and restrooms.
Restock food, beverages, and supplies as needed.
Follow food safety, sanitation, and health regulations.
Assist with opening and closing duties.
Work collaboratively with team members to ensure productive restaurant operations.




Resolve basic customer concerns and escalate issues to supervisors when necessary.

Qualifications
High school diploma or equivalent preferred.
Previous customer service or restaurant experience is an asset but not required.
Ability to work in a rapid-paced environment.
Strong communication and interpersonal skills.
Basic math skills for handling cash and transactions.
Willingness to work flexible schedule, including evenings, weekends, and holidays.

Working Conditions
Fast-paced restaurant environment.
Flexible shifts, including mornings, evenings, weekends, and holidays.
Frequent interaction with customers and team members.

This job description can be adapted for fast-food restaurants, casual dining establishments, cafés, or quick-service restaurants.

Pay: $17.60-$18.00 per hour

Work Location: In person

📌 Crew Member Toronto
🏢 Osmow's Shawarma
📍 Toronto