Become an integral part of Brink's National Client Services team as a Call Centre Agent committed to delivering exceptional customer service. Collaborate with team members to address client needs and provide effective solutions in a dynamic setting.

In this role, you will be responsible for responding to customer inquiries and supporting operations through effective problem-solving. With a minimum of two years in a call center or customer service role, you'll utilize your technical support skills to troubleshoot issues.

Your ability to work under pressure and manage multiple inquiries will be crucial for success.

Key Responsibilities:
Respond to customer inquiries via phone and email
Troubleshoot technical issues for customers and crew




Collaborate with departments for issue resolution
Generate operational reports throughout the day
Support ad hoc projects and customer communications

Requirements:
Minimum 2 years in customer service or call center
Solid problem-solving and technical skills
Excellent verbal and written communication abilities
Ability to adapt quickly between tasks
Positive mindset with a focus on collaboration

Contribute to a supportive team workplace and leverage your customer service experience at Brink's.
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📌 Customer Focused Call Centre Agent Toronto
🏢 Balance Innovations
📍 Toronto