Job Overview

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your clerical and customer support skills in a fast-paced setting.

Responsibilities
Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
Answer multi-line phone systems efficiently, directing calls accurately and professionally
Manage appointment scheduling and coordinate with team members using Microsoft Office and Google Workspace tools
Handle data entry tasks with precision, maintaining accurate records and filing systems
Perform general clerical duties including proofreading documents, organizing files, and maintaining office supplies
Support administrative tasks such as bookkeeping using QuickBooks or similar software
Assist with medical or dental office procedures if applicable,



including patient check-in and documentation management

Experience
Previous office experience demonstrating solid organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Experience with data entry, filing, and managing multi-line phone systems in a professional setting
Excellent customer service skills with a friendly phone etiquette approach
Familiarity with clerical tasks such as proofreading, typing, and document management
Prior experience in medical or dental offices is a plus, especially in roles like receptionist or administrative support
Robust computer skills combined with organizational skills to handle administrative responsibilities efficiently

Join us as a Front Desk Agent to be the first point of contact for visitors while supporting essential office functions. Bring your enthusiasm, attention to detail, and excellent communication skills to help us deliver outstanding service every day!

Pay: $16.75-$18.00 per hour

Work Location: In person

📌 Front Desk Agent Lower Truro
🏢 Tidal Bore Inn
📍 Lower Truro