Job Summary
We are seeking a dedicated and detail-oriented Dental Receptionist / Treatment Coordinator to join our energetic dental practice. This role is essential in providing exceptional customer service and ensuring a smooth patient experience from the moment they enter our office. The ideal candidate will possess strong organizational skills, a friendly demeanor, and a passion for helping patients navigate their dental care.
Duties
Greet patients warmly and manage the front desk operations efficiently.
Schedule appointments and confirm patient visits, ensuring optimal use of the dentist's time.
Coordinate treatment plans and explain procedures to patients, addressing any questions or concerns.
Maintain accurate patient records using Tracker software, including updating medical histories and treatment notes.
Process patient payments and insurance claims, verifying advantages and coverage details.
Assist with administrative tasks such as filing, answering phones, and responding to emails.
Collaborate with dental assistants and other staff to ensure seamless patient flow throughout the office.
Stay informed about orthodontics, pediatrics,
and other specialties to provide accurate information to patients.
Skills
Proficiency in Tracker software is highly desirable.
Experience in orthodontics and implants treatment coordination.
Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.
Previous dental office experience is preferred, with a strong understanding of dental terminology.
Excellent customer service skills with the ability to create a welcoming environment for patients.
Strong organizational skills and attention to detail to manage multiple tasks effectively.
Ability to work collaboratively within a team while maintaining a positive attitude. Join our team and contribute to creating a positive dental experience for our patients!
Job Type: Full time
Pay: $23.00-$32.00 per hour
Application question(s):
are you familiar with Invisalign and implants treatment planning and billing ?
Experience:
Dental receptionist: 2 years (required)