Dispatcher Cum Customer Service Representative Calgary

Dispatcher Cum Customer Service Representative Calgary

02 Aug
|
Carmel Transport International
|
Calgary

02 Aug

Carmel Transport International

Calgary

Carmel Transport International LTD is a container drayage company. We handle ocean/intermodal containers. We deal with full container loads that are imported/exported.

Role within Carmel Transport is to manage drivers and schedule next day deliveries throughout the workday.

This includes, but is not limited to:
Answering/Managing driver/Customers emails and phone calls
Notifying respective customer service team members(s) if their container will be late to their respective client (proactive customer service)
Booking/Modifying Reservations with CN system when necessary
Submitting rail billing to Steamship Lines for Export Containers and Damaged Containers
Managing Chassis Equipment Inventory
Understanding the different “free time periods” each Steamship Line provides. Based on this info, doing your absolute best to return all empty containers to the proper empty depot within the “free time period”.
Must be familiar with CN/ CP terminal
Weekend Availabilty as needed

Job Types: Full time, Permanent

Pay: $45,000.00-$50,000.00 per year

Advantages:
Company events
Dental care
Extended health care
RRSP match
Vision care

Work Location: In person

📌 Dispatcher Cum Customer Service Representative Calgary
🏢 Carmel Transport International
📍 Calgary

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