Carry Telecom Inc. is a leader in the third party telecommunications industry, operating some of the most secure and contemporary data centres in. We are committed to providing fast, reliable internet access through advanced infrastructure and redundant technology to ensure maximum up time for our clients.
Education
College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Internet Service Provider (ISP)
Responsibilities
Provide technical support to users via help desk channels, resolving hardware and software issues efficiently.
Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect,
organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Install cable modems and software to enable Internet access
Experience and specialization Computer and technology knowledge
Networking software
Networking hardware
Internet
Mac OS
MS Office
MS Windows
TCP/IP
Wireless networks
Equipment and machinery experience
Routers
Pay: $37.00 per hour
Perks:
Casual dress
Dental care
Extended health care
Life insurance
In office parking
Vision care
Work Location: In person
📌 User Support Technician North York
🏢 Carry Telecom
📍 North York
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