The Opportunity Our client is seeking a Customs Brokerage Supervisor to oversee Air and Courier Low Value shipment operations within a high-impact team.

This is a hands-on leadership role suited for an individual who is comfortable balancing daily operational responsibilities with team oversight, compliance, and process coordination in a fast-paced customs brokerage workplace. A strong emphasis of the role is CARM-related experience, including onboarding, filing voluntary entries through the CARM portal, and coordinating with surety providers regarding CARM bond requirements.

Position Description Supervise and support day-to-day customs brokerage operations related to Air & Courier Low Value shipments Ensure timely and accurate customs clearance processing in compliance with CBSA regulations and internal procedures Provide leadership, guidance,



and operational support to a team of customs professionals Manage CARM onboarding activities and support ongoing CARM compliance initiatives Prepare and/or oversee voluntary entries submitted through the CARM portal Coordinate with surety providers regarding customs bonds and related compliance matters Review customs documentation for completeness and accuracy Support operational process improvements and workflow efficiencies Act as a point of escalation for customs-related operational issues and shipment exceptions Maintain strong communication with internal departments, customers, carriers, and government agencies Performs other duties as required Qualifications Minimum 5 years experience within customs brokerage or freight forwarding industry Prior supervisory or team lead experience preferred Robust working knowledge of CBSA regulations, customs clearance procedures, and low-value shipment processing Robust organizational skills with the ability to prioritize within a deadline-driven environment Excellent communication, leadership, and problem-solving abilities Detail-oriented with a robust focus on accuracy and compliance Ability to work effectively within a fast-paced operational environment Proficiency with Microsoft Office, especially in Excel Education Customs Certified Specialist (CCS) designation is an asset.

📌 Customs Brokerage Supervisor Mississauga (Canada)
🏢 Stoakley-Stewart Consultants
📍 Canada