Join HCLTech as a Subject Matter Expert in Infrastructure, focusing on AWS and Terraform. Play a vital role in incident resolution while mentoring teams and enhancing customer experiences.

This position demands in-depth knowledge of Infrastructure as Code, particularly with Terraform. You will validate implementation plans, engage with clients, and analyze root causes using Python. A robust emphasis on documentation and SOPs will support effective operations and knowledge sharing among team members.

Key Responsibilities:
Resolve escalated incidents in line with SLAs
Mentor team on Iac methodologies and documentation
Validate change orders with AWS Cloud Formation
Communicate effectively with customers during meetings
Perform trend analysis using Python for reporting

Requirements:
Expertise in Terraform and AWS Cloud Formation
Solid grasp of AWS services and PaaS solutions
Familiarity with automation tools like Ansible
Analytical skills for trend analysis using Python
Solid communication and stakeholder engagement skills

Bring your technical expertise and passion for IT operations to HCLTech as you enhance organizational efficiencies.
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📌 Infrastructure Subject Matter Expert Mississauga
🏢 HCL Technologies
📍 Mississauga