We are hiring a Senior Administrative Assistant to support a well-established and highly successful Investment Advisory practice.

The Senior Administrative Assistant is responsible for managing the full spectrum of client account administration, transaction processing, account transfers, and regulatory documentation within this high-volume Investment Advisory practice.

This is a key position, theoperational backbone of the practice and requires extensive experience supporting Investment Advisors, managing client accounts, processing investment transactions, and ensuring regulatory compliance.

The successful candidate will be a seasoned financial services professional who can operate independently, oversee complex client transactions, and provide exceptional service to high-net-worth clients.

Responsibilities Client Account Administration Open current client accounts and maintain account documentation Process account transfers, including incoming and outgoing assets Manage client requests and account updates Coordinate RESP withdrawals, RRIF payments, estate settlements, and other account transactions Ensure all documentation is complete, accurate,



and compliant Trade & Transaction Processing Process client trade instructions accurately and efficiently Handle cash withdrawals, deposits, transfers, and journal requests Monitor transactions through completion and resolve any discrepancies Liaise with internal operations teams and external financial institutions Compliance & Regulatory Administration Maintain compliance documentation and client records Review recent account applications for completeness and regulatory requirements Ensure adherence to CIRO and firm compliance standards Prepare and submit regulatory and compliance-related paperwork Support audits, reviews, and compliance inquiries Client Service Excellence Act as a primary point of contact for clients Respond to client inquiries regarding accounts, transactions, and documentation Build strong, trusted relationships with clients through qualified and proactive service Handle sensitive and confidential client information with discretion Office Operations Leadership Serve as the senior administrative resource within the practice Identify opportunities to improve processes and efficiencies Provide guidance and support to junior administrative staff as required Ensure smooth day-to-day operations of the advisory practice

📌 Administrative Assistant Waterloo
🏢 Robert Half
📍 Waterloo