Advance your IT expertise with KO/KNET as a Technical Support Technician. Provide frontline and secondary technical support, focusing on hardware setup and IT infrastructure for First Nations.

As part of the Service Support Team, your role encompasses solving IT issues, deploying devices, and offering training tailored to community needs. Frequent travel enables you to bring assistance where it's needed most in remote areas.

Key Responsibilities:
Address user-reported incidents within service timeframes
Troubleshoot and escalate issues as per procedures
Maintain accurate records of service activities
Deliver direct technical support for installations and repairs
Collaborate on continuous improvement initiatives

Requirements:
Diploma in IT or similar fields
Experience in a Service Desk or technical support setting
Solid skills in troubleshooting diverse IT hardware
Excellent customer interaction capabilities
Readiness to travel for assignments and support

Contribute your skills and passion for technology at KO/KNET, making a significant difference in First Nations communities.
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📌 Technical Support Technician At Ko/knet London
🏢 Keewaytinook Okimakanak
📍 London