Want to be on the leading edge?Are you passionate about IT and helping humans get the most from their technology?Do you want to work in a highly collaborative company where you’re learning like crazy with a team to back you up?Do you want to have fun workingin a rapid-paced setting, and know that you’re making a difference?
CORE RESPONSIBILITIES: Priority #1: Help humans get their jobs done with technology
Configure, deploy, and support business‑class equipment onsite and remotely using a variety of cutting‑edge tools and technologies
Respond to customer‑reported issues –identify problems, troubleshoot, and resolve with the support of your team
Recommend solutions andprovide advice as required
Assistin design and delivery of IT projects
Document all activity in a explicit and concise manner.
REQUIREMENTS Bulletproof IT is growing steadily,



and looking for reinforcements – people with experience supporting:Microsoft Windows‑based desktops and serversMicrosoft Exchange/365Remote Desktop ServicesAdvanced firewallsCloud servicesMobile devicesExcellent communication and people skills are as important to us as technical skills, and education and certifications are an advantage though the right experience and attitude may substitute.
This position may be exactly what you’re looking for, if:you want to be with a company that cares more about client satisfaction than "billable hours";you wanttomakearealdifference instead of fighting bureaucracy and apathy all day;youarefedupwithchaotic settings whereeveryoneisexpectedtoworkinavacuum,andREALstandardsandbestpracticesarefewandfarbetween;youwanttowithacompanythatcontinuallyinnovatesandworkstobecomesomethingbettereveryday.
WithofficesinCalgaryandRedDeer,BulletproofInfoTechhasbeendeliveringhigh‑endITsolutions tosmallandmid‑sizedbusinesses throughoutAlbertafor30yearsandcounting.
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📌 Support Specialist Red Deer Alberta
🏢 Bulletproof Networks
📍 Alberta