Job Overview

The Facilities Coordinator will provide support to the Facilities Manager and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

This role is based out of the client's location, downtown Toronto and requires on site presence 5 days/week.

Day-to-Day Activities

- Main POC for all Mailroom operations (packages and mail processing)
- Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.
- Actively support an environment of teamwork, co-operation, performance excellence, and personal success.
- Conduct daily walkthroughs to ensure clean and organized office.
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
- Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
- Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
- Provide information and direction to vendors,



facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Assist in the procurement of vendors and services as required.
- Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required and act as the site key point of contact.
- Provide coordination and support events, meeting and conference facilities as required.
- Other duties that may include but are not limited to: reception and guest support, events admin support, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
- Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.
- Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
- Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
- Deliver an exceptional quality of service, as reflected by client feedback.




- Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

Required Qualifications

- Prior experience in facilities, property management, hospitality or related field preferred.
- Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
- Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
- Proficiency in a range of information technology tools and platforms.
- Excellent communication, organization and problem solving skills.
- Ability to work independently with little supervision and effectively deal with stressful situations.
- Self-motivated; confident, energetic and versatile.
- Capable of lifting and moving furniture and boxes.

Compensation

Estimated compensation for this position: 60,000.00 – 62,000.00 CAD per year

Employment Details

Location: On-site –Toronto, ON

Opening Type: Replacement

Equal Opportunity Statement

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation.

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📌 Facilities Coordinator (Toronto)
🏢 Jones Lang LaSalle
📍 Toronto