Anticipated start date: as soon as possible

Education

College, CEGEP or other non‑university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Hospitality industry, Hotel, motel, resort

Responsibilities
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)




Answer telephone and relay telephone calls and messages
Perform light housekeeping and cleaning duties
Provide customer service

Experience and specialization
Computer and technology knowledge
Multi‑line switchboard
Word processing software
Database software
Central reservation system (CRS)
Spreadsheet
Internet

Additional information
Security and safety
Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities
Attention to detail
Rapid‑paced workplace
Standing for extended periods

Personal suitability
Client focus
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
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📌 Front Desk Clerk, Hotel Noc 64314 Whitehorse
🏢 Holloway Lodging o/a Sternwheeler Hotel and Conference Centre
📍 Whitehorse