Become a part of an international team at EF International Language Campuses as a Bilingual Customer Support Coordinator in Toronto. This on-site, full time role emphasizes fluency in both French and English to ensure student satisfaction.
In this energetic position, you will manage student interactions from pre-departure to completion of their programs. You will be responsible for addressing inquiries and concerns while enhancing retention and satisfaction levels. Collaborative work with global campuses is essential to prepare for student conditions abroad.
Key Responsibilities:
• Main contact for students and their families
• Oversee pre-departure questions and course changes
• Liaise with international campuses for smooth transitions
• Manage payment processes and necessary documentation
• Assist in visa and study permit applications
Requirements:
• Must possess a Bachelor’s Degree
• Fluent in both French and English
• Previous office experience is beneficial
• Excellent attention to detail is essential
• Strong ability to prioritize in fast-paced settings
Bring your passion for education and customer service to support the student journey at EF.
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📌 Ef Bilingual Customer Support Coordinator Toronto (Canada)
🏢 Education First
📍 Canada