Join Questrade Financial Group as Director of Customer Engagement Platforms. Oversee modernization initiatives while fostering collaboration in a energetic hybrid setting.

This strategic technology leadership role focuses on transforming Questrade's core engagement platforms to a modular architecture. With an emphasis on agile delivery and operational excellence, you'll manage critical systems like CRM and marketing automation. Proven experience in team leadership and vendor management is essential to optimize platform costs and ensure sustainable growth.

Key Responsibilities:
• Execute technology roadmap for modernization and growth
• Ensure high availability and performance of engagement platforms
• Scale agile frameworks across multidisciplinary teams




• Optimize vendor relationships and cloud consumption
• Collaborate with stakeholders on strategic platform capabilities

Requirements:
• Bachelor's in Computer Science or relevant area
• 8+ years leading technology initiatives
• Experience in legacy system migration projects
• Proficient in customer engagement technologies
• Robust leadership skills in Agile environments

Become a change agent in customer engagement at Questrade by bringing your technology expertise to our energetic team.
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📌 Customer Engagement Platforms Director Questrade Ontario
🏢 Questrade Financial Group
📍 Ontario