Drive the future of AI-powered customer experiences as a Technical Solution Consultant at Genesys in Toronto. Collaborate with clients to define AI solutions and enhance their business strategies.
This role requires you to engage clients in workshops, define use cases, and present AI-driven roadmaps. By leveraging your technical skills, you will build proof-of-concept demos that highlight the capabilities of Genesys' solutions and ensure successful implementation in customer environments.
Key Responsibilities: • Lead technical discovery workshops with business users • Design tailored demonstrations to engage stakeholders • Validate and present AI solutions and integrations • Collaborate with cross-functional teams to solve challenges • Stay informed on AI advancements to advise clients
Requirements: • Bachelor’s degree or 5+ years in a relevant field • Familiarity with AI in customer experience • Experience in integrating cloud or AI solutions • Robust verbal and written communication skills • Willingness to travel up to 50% for client meetings
Utilize your expertise to transform customer engagements through cutting-edge AI solutions at Genesys. #J-18808-Ljbffr