Join Maple Respiratory Group as a Client Services Coordinator and excel in client care for sleep services. Engage with patients, manage appointments, and provide crucial support daily.
This role requires a focus on operational efficiency and excellent communication. As the primary contact for sleep patients, you'll handle communications, schedule appointments, and maintain detailed patient records. Your interaction not only ensures patient comfort but also emphasizes collaboration with healthcare providers for comprehensive care.
Key Responsibilities:
• Coordinate and schedule patient appointments for diagnostic tests
• Manage all communications with sleep patients efficiently
• Collaborate with healthcare providers for care plan implementation
• Provide education on sleep disorders and treatment options
• Assist with insurance verifications and billing inquiries
Requirements:
• High School Diploma or equivalent; medical administration certification preferred
• Proven customer service background, ideally in healthcare
• Proficiency in Microsoft Office and typing skills (min. 45 WPM)
• Experience with EMR systems, especially Med Access
• Exceptional communication and interpersonal skills
Bring your customer-first attitude and organizational skills to support patients at Maple Respiratory Group.
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📌 Client Services Coordinator At Maple Respiratory Calgary
🏢 Maple Respiratory Group
📍 Calgary
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