Drive operational success as the Manager of Operations and Client Engagement with RBC in the Greater Toronto area. Empower teams and enhance client interactions through effective leadership.
This managerial role focuses on supporting the Investment Counselors of PH&N; IC. You'll be responsible for coaching staff to deliver exceptional service, resolving conflicts, and fostering an workplace of collaboration. Your leadership will support strategic business objectives while implementing creative changes.
Key Responsibilities:
• Lead coaching initiatives for Investment Counsellors
• Foster effective working relationships among teams
• Manage onboarding and talent development
• Ensure adherence to operational excellence and risk management




• Support conflict resolution and operational troubleshooting
Requirements:
• Proven experience leading teams in financial services
• Exceptional written and verbal communication skills
• Robust skills in change management and problem-solving
• Attention to detail in operational processes
• Familiarity with Wealth Management practices
Make a significant impact on business success by refining team operations and enhancing client experiences at RBC.
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📌 Manager Of Operations And Client Engagement Toronto
🏢 RBC
📍 Toronto