Join FCC as a Customer Service Manager, leading teams in Agriculture financing across British Columbia and Northern Alberta. Empower staff to build relationships and exceed client expectations.

In the Manager role at FCC, you will guide a energetic customer service team. Your efforts will focus on coaching staff, ensuring quality documentation, and enhancing workflow efficiency. Collaborating with district leadership, you'll be instrumental in shaping business strategy and achieving performance goals in a hybrid work structure.

Key Responsibilities:
• Manage and develop a high-performing customer service team
• Reinforce service standards and performance expectations
• Evaluate team performance and set developmental goals




• Coordinate with leadership on business and marketing plans
• Review operational reports for compliance and efficiency

Requirements:
• Bachelor's degree in business or equivalent
• Minimum four years related experience
• Proven leadership experience in team coaching
• Experience in agricultural or commercial financial services
• Valid driver's license for local travel

Drive success in customer service with FCC as you support growth and relationships.
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📌 Fcc Customer Service Leadership Role Alberta
🏢 FCC / FAC
📍 Alberta