We are seeking a strategic and hands-on Revenue Operations Manager to build and scale our revenue engine by aligning Sales, Marketing, and Customer Success through system-driven processes and operational excellence. This role will own revenue forecasting, CRM systems, workflow automation, and end-to-end revenue operations to improve efficiency, visibility, and scalability across the customer lifecycle. The ideal candidate is highly analytical, process-oriented, and experienced in building operational infrastructure within high-growth or scaling organizations. This individual will work cross-functionally to identify operational gaps, streamline workflows, and implement practical solutions that drive revenue growth and organizational alignment.

Key Responsibilities

- gyOwn and deliver accurate revenue forecasts, including pipeline coverage, conversion assumptions, and scenario planni
- ngPartner with Sales leadership to improve forecast accountability and pipeline performan
- ceAnalyze revenue and performance trends to support segmentation, targeting, and strategic planni
- ngSupport upsell, renewal, and expansion initiatives in partnership with Sales and Customer Success tea

CRM & Revenue Systems Management

- entOwn and manage CRM platforms (e.g., HubSpot), including workflows, automation, integrations, and system configurat
- ionDesign and implement system-driven workflows across the full revenue lifecycle, from lead generation through onboarding and expans
- ionBuild automation and triggers to support handoffs, follow-ups, billing, and expansion opportunit
- iesEnsure CRM data integrity and maintain visibility into pipeline activity, customer health, and revenue performa

Revenue Operations & Process Optimization

- tionDevelop and implement scalable, standardized processes across the customer lifec




- ycleDefine and improve ownership structures and handoff processes between Sales and Customer Suc
- cessServe as a central operational partner to drive alignment across revenue-generating t
- eamsEliminate manual processes through automation and workflow optimization initiat
- ivesIdentify operational inefficiencies and implement scalable, data-driven solut

Education & Certifications

- ationsBachelor’s degree in Business, Commerce, Economics, Data Analytics, or a related
- fieldCRM or Revenue Operations certifications (e.g., Salesforce Administrator, HubSpot Certifications) are considered an
- assetAdditional training in business intelligence, process improvement, Lean, or Six Sigma is considered an
- assetExperience with data visualization and reporting tools such as Power BI or Tableau is considered an

Experience

- erience10+ years of experience in Revenue Operations, Sales Operations, or Business Analytics within high-growth or scaling organi
- zationsProven experience designing and implementing revenue processes across the full customer li
- fecycleStrong hands-on experience configuring and managing CRM systems, including automation, workflows, integrations, and data str
- ucturesDemonstrated success owning revenue forecasting, pipeline analysis, conversion modeling, and scenario p
- lanningExperience building automated, system-driven workflows to improve operational efficiency and scal
- abilityStrong analytical and reporting capabilities with experience developing dashboards and actionable business i
- nsightsProven ability to identify operational gaps and implement practical solutions that drive measurable impro
- vementsExperience collaborating cross-functionally with Sales and Customer Succes
- s teamsStrong communication and stakeholder management skills with the ability to drive alignment and resolve am
- ambiguityComfortable operating in quick-paced, evolving environments with a high level of ownership and account

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📌 Revenue Operations Manager (Calgary)
🏢 Krux Analytics
📍 Calgary