Join Aviva as a Care Specialist Level 1, managing healthcare claims for Alberta's Care First program. Support injured customers with personalized care and recovery strategies in this hybrid role.

As a Care Specialist Level 1 at Aviva Canada, you will play a pivotal role in guiding customers through their claims journey. This position demands expertise in healthcare claims management, robust communication skills, and an empathetic approach to client interactions. The focus is on ensuring timely resolutions and coordinating care plans for positive recovery outcomes.

Key Responsibilities:
• Assess coverage and manage entitlements within authority
• Gather medical information for informed decision-making




• Coordinate care and recovery plans with explicit goals
• Communicate effectively with customers and providers
• Ensure compliance with internal policies and standards

Requirements:
• 2+ years in auto accident perks or healthcare claims
• Case management experience is an asset
• CIP designation preferred
• Degree or diploma in relevant fields is an asset
• Knowledge of injury management and rehabilitation processes

Leverage your claims expertise to create impactful recovery journeys for Aviva customers.
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📌 Care Specialist Level 1 At Aviva Alberta
🏢 Aviva Canada
📍 Alberta