Join Kensington as the Director of Loyalty Marketing and shape the future of luxury travel experiences. This hybrid role requires an creative leader to launch and manage a bespoke loyalty program.

You will play a pivotal role in creating a seamless and engaging client journey by leading the development of a loyalty program designed for a luxury audience. Responsibilities include cross-functional collaboration for program readiness, effective messaging, and exclusive event planning across North America.

Key Responsibilities:
• Spearhead cross-functional working groups for program success
• Design and implement sales training initiatives
• Oversee strategic gifting plans and fulfillment processes




• Drive execution for exclusive client event series
• Measure program performance and optimize strategies

Requirements:
• 10+ years in loyalty, CRM, or retention marketing
• Experience in leading complex marketing programs
• Familiarity with HubSpot and travel tech advantageous
• Proven track record managing luxury events from start to finish
• Preferred degree in marketing or business

Harness your expertise to build meaningful connections with clients through exceptional loyalty initiatives at Kensington.
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📌 Luxury Loyalty Marketing Director Position Ontario
🏢 KENSINGTON
📍 Ontario