Join KIK Consumer Products as an Order Management Specialist, where you will drive accuracy and timely fulfillment of customer orders. Your role will directly impact customer satisfaction.

As part of KIK's team, you will proactively manage orders, ensuring seamless execution and outstanding service. Collaborating with a variety of departments, your ability to troubleshoot issues and maintain high accuracy will be key to improving operational performance. This role is pivotal in delivering a high-quality customer experience.

Key Responsibilities:
• Execute end-to-end order management for customer accounts
• Achieve customer service levels of 98% or above
• Validate purchase orders for accuracy and compliance




• Coordinate with teams to resolve shipment challenges
• Address customer inquiries regarding orders and pricing

Requirements:
• High School Diploma required; Bachelor’s degree preferred
• 2+ years of manufacturing industry experience preferred
• Advanced Excel and Microsoft Word proficiency required
• ERP/MRP knowledge, particularly JD Edwards valued
• Effective problem-solving and communication skills

Become a vital part of KIK’s mission to provide exceptional service and operational excellence.
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📌 Kik Consumer Products Order Specialist Ontario (Canada)
🏢 The Sherwin-Williams
📍 Canada