Elevate your career with OTIP Group of Companies as a Bilingual Customer Service Representative. This role requires exceptional communication skills and knowledge of insurance products in a hybrid work model.

OTIP Group of Companies is seeking a motivated skilled with a minimum of three years' experience in personal lines and insurance. Candidates should hold an AIC license and ideally be working towards a CAIB 1 designation. This role focuses on problem-solving, customer service standards, and effectively managing inquiries.

Key Responsibilities:
• Handle telephone inquiries and written requests promptly
• Resolve client complaints and provide quality service
• Maintain and update insurance transaction records




• Complete endorsements, renewals, and cancellations
• Attract recent members through effective communication

Requirements:
• AIC license required for this role
• Minimum three years' experience in insurance
• Robust verbal and written communication in French
• Excellent organizational and time management skills
• Familiarity with Microsoft Office and insurance software

Bring your experience and language skills to OTIP for impactful member support.
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📌 Bilingual Customer Service Representative Alberta
🏢 Orbit Insurance Services
📍 Alberta