Become a key player at the Medical Council of Canada (MCC) as a Bilingual Service Agent in a hybrid role. You will support candidates and partners with high-quality, friendly service, guiding them through various processes.

This full time permanent position requires exceptional bilingual communication skills in English and French. You will address inquiries related to exam applications and document verification, ensuring a seamless experience for all MCC clients. Your problem-solving abilities and customer service experience will be essential in this role, helping to uphold the MCC's commitment to health and wellbeing in Canada.

Key Responsibilities:
• Provide comprehensive front-line support using phone, email, and chat
• Assist candidates with examination-related inquiries and account management
• Deliver Educational Credential Assessment (ECA)



reports efficiently
• Respond to queries about the Licentiate of the Medical Council of Canada (LMCC)
• Maintain professionalism while handling sensitive information

Requirements:
• 1–3 years of customer service experience in a relevant setting
• Fully bilingual in English and French, both verbal and written
• Solid proficiency with Microsoft Office applications
• Solid research skills to locate and verify information
• High attention to detail and commitment to confidentiality

Leverage your bilingual skills and customer service expertise as a Service Agent at MCC, contributing to a healthier Canada.
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📌 Bilingual Service Agent At Mcc Quebec City
🏢 Medical Council of Canada
📍 Quebec City