Join Dialpad as an Applied Scientist in Kitchener, Canada, and leverage your expertise in AI and Natural Language Processing. This role emphasizes collaboration and research-driven innovations in autonomous voice agents.

As an integral part of our AI team, you will focus on enhancing voice and chat data features. Your contributions will impact real-time agentic systems designed to listen and respond during customer interactions. This position requires a blend of technical skills and teamwork, working alongside engineering, design, and product teams to push the boundaries of business communications.

Key Responsibilities:
• Develop state-of-the-art Natural Language Processing algorithms
• Evaluate model performance and analyze business impacts




• Manage extensive textual data sets efficiently
• Build advanced multilingual and multimodal processing features
• Collaborate with cross-functional teams for effective deployment

Requirements:
• Master's or PhD in relevant fields
• 2+ years of industry experience for Master’s or 1+ for PhD
• Proficiency in machine learning, Python, and PyTorch
• Understanding of current LLM model architectures
• Excellent problem-solving and communication skills

Elevate your career in AI at Dialpad while shaping the future of business communications.
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