Elevate healthcare experiences as a Bilingual Client Success Associate at Maple, Canada's leading on-demand healthcare platform. This role focuses on managing channel partner success in both French and English across remote or hybrid settings.

Maple is seeking an experienced Bilingual Client Success Associate to support the growth of its Channel Partnerships. In this full time role, you'll act as the primary contact for partners, running bilingual meetings, coordinating renewals, and launching programs. Collaborating with Operations and Support teams, you will address partner issues proactively, ensuring seamless experiences and accurate reporting.

Key Responsibilities:
• Manage day-to-day communication with a portfolio of partners
• Coordinate technical and administrative steps for program launches




• Lead business reviews in French and English
• Track renewal timelines and prepare required materials
• Support cross-functional collaboration for issue resolution

Requirements:
• 3+ years in client-facing roles, preferably in B2B or SaaS
• Full bilingual fluency in French and English
• Robust organizational skills across multiple priorities
• Proven qualified communication abilities
• Detail-oriented with rigorous data handling experience

Boost Maple’s mission in healthcare by leveraging your client success expertise.
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📌 Bilingual Client Success Associate At Maple Ontario
🏢 getmaple
📍 Ontario