Lead IT operations at Aquanow in downtown Toronto with a hybrid mode. Support a energetic range of technology and troubleshooting tasks while contributing to our high-growth digital asset platform.

This internal support role at Aquanow demands versatility and attention to detail. As an IT Lead, you'll manage daily operations and provide L2/L3 support for various employee technologies. Collaborate closely with the security team and keep documentation up to date for a scalable IT setting.

Key Responsibilities:
• Oversee daily IT operations and employee support
• Provide hands-on L2/L3 troubleshooting for devices
• Manage the entire employee technology lifecycle
• Design automation for IT workflows using various tools




• Maintain clear documentation for all IT processes

Requirements:
• Extensive experience in IT support or systems administration
• Proficiency in access management and identity concepts
• Familiarity with Google Workspace or similar platforms
• Knowledge of networking fundamentals and security principles
• Strong judgment regarding security and operational risk

Become a key player at Aquanow by leveraging your IT expertise and support experience.
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📌 It Operations Lead At Aquanow Ontario
🏢 Aquanow
📍 Ontario