Lead the development of Omni-channel solutions with John Hancock as a Technical Product Owner. Utilize your technical expertise to create user-friendly products focused on customer needs.
In this hybrid role, you will spearhead the optimization of our communications platform while collaborating with cross-functional teams. Your responsibilities include gathering requirements, defining technical stories, and monitoring KPIs to enhance user experience. You'll play a critical role in agile practices and prioritize features to align with business objectives.
Key Responsibilities:
• Lead the Omni-channel communications platform team
• Collaborate on gathering and prioritizing requirements
• Monitor and report on product KPIs
• Improve digital communication based on feedback
• Manage technology product backlog and set sprint goals
Requirements:
• Bachelor’s in Computer Science or related field
• 5+ years in technical or product ownership roles
• Experience with Salesforce and Jira
• Familiarity with Agile methodologies
• Proficient in cloud platforms like Azure
Elevate customer communication with your cutting-edge approach and technical skills at John Hancock.
J-18808-Ljbffr
📌 Technical Product Owner At John Hancock Ontario
🏢 Manulife
📍 Ontario
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