Join Holman as a Claims Management Specialist, utilizing your expertise in the fleet and insurance industries to streamline claims handling. Our agile team is committed to enhancing customer satisfaction.
This role requires a well-established qualified with a minimum of 3 years' experience in related fields. Responsibilities include managing claims intake, documenting repair events, and ensuring seamless communication with drivers and insurers throughout the claim process. You will monitor claim progress while adhering to client requirements.
Key Responsibilities:
• Oversee daily claims intake and dispatch within the department
• Conduct comprehensive reviews of incoming claims
• Maintain accurate documentation on all claims and repairs
• Coordinate with insurers to report and confirm coverage
• Monitor and expedite recovery processes proactively
Requirements:
• Degree in insurance or related program preferred
• 3+ years in fleet management or insurance
• Relevant customer service experience
• Bilingual (English/French) is an asset
• Ability to work in a centralized contact center
Leverage your skills in claims management at Holman, delivering exceptional client service and support.
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