Elevate your customer service skills as a full time Call Centre Representative with AccuSource Communications in Port Kells, Surrey. Engage with clients and respond to public inquiries regarding road conditions while enjoying a comprehensive perks package.
AccuSource Communications LP is seeking two permanent Call Centre Representatives for its fast-paced facility. This role requires excellent verbal and written communication skills, attention to detail, and a solid foundation in customer service. Candidates will manage calls, monitor traffic inquiries, and report operational issues, working flexible shifts to ensure responsiveness.
Key Responsibilities:
• Answer public inquiries about road and traffic conditions
• Log incidents accurately for future investigations




• Maintain a explicit log of all calls received
• Identify and report operational issues to the road crew
Requirements:
• Minimum two years customer service experience
• Flexibility to work varied shifts including weekends
• Ability to multitask in high-pressure situations
• Proficiency in computer software and data entry
• Knowledge of the lower mainland geography is an asset
Utilize your expertise in customer service and communication to thrive at AccuSource Communications!
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📌 Accusource Communications Call Centre Role Surrey
🏢 Mainroad Group
📍 Surrey