Become a Senior Application Support Analyst with Insight Global and enhance the functionality of critical applications in the wealth management sector. This role calls for robust problem-solving abilities and a team-oriented spirit.
In this organization, your five-plus years in application support will shine as you manage incidents and implement enhancements in crucial applications. Your hands-on experience with SQL and monitoring tools will enable you to support business users effectively, ensuring high-quality application performance.
Key Responsibilities:
• Maintain and support business-critical applications
• Engage with users to troubleshoot and resolve issues
• Manage application health using monitoring and ticketing tools
• Follow through on incidents from start to finish
• Participate in an on-call support rotation as needed
Requirements:
• 5+ years of relevant application support experience
• Proficient in SQL for reporting and analysis
• Experience with monitoring tools like PagerDuty
• Familiar with Agile methodologies
• Robust written and verbal communication skills
Utilize your expertise to ensure smooth operations in this vital role at Insight Global.
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📌 Senior Application Support Analyst At Insight Global Ontario
🏢 Insight Global
📍 Ontario
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