Lead client service coordination at Bayshore Healthcare as a Team Leader for Client Services. This contract role focuses on managing schedules, coordinating care, and resolving client issues during after-hours shifts.

As a Client Service Team Leader, you will oversee the activities of Client Service Coordinators, ensuring caregiver assignments meet client needs. The position requires you to manage client inquiries, facilitate employee scheduling, and maintain accurate documentation. You'll enhance training for coordinators while addressing challenging client situations professionally.

Key Responsibilities:
• Oversee client service coordination and scheduling duties
• Manage the allocation of care assignments to employees
• Handle prospective client inquiries and document requests




• Problem-solve scheduling issues related to client services
• Assist in recruitment and orientation of current Field employees

Requirements:
• Minimum of two years customer service experience
• Secondary School Diploma; healthcare program preferred
• Proficient with Windows software scheduling systems
• Exceptional organizational and interpersonal skills
• Bilingual in English and French for relevant offices

Lead effective client care coordination and ensure satisfaction at Bayshore Healthcare.
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📌 Client Service Team Leader At Bayshore Alberta (Canada)
🏢 Bayshore HealthCare
📍 Canada