Join the Workers Compensation Board of Manitoba as a Customer Claims Representative. This position offers a chance to engage with clients while managing their claims and inquiries, promoting a protected work environment.

In this role, you will directly assist workers and employers with claims and compensation inquiries. Responsible for creating and resolving claims, this position emphasizes excellent customer service skills and adherence to established procedures. You'll play a crucial part in ensuring timely resolutions and effective communication.

Key Responsibilities:
• Establish current claim files and coverage verification
• Respond and resolve inquiries efficiently in a contact center
• Accept specific no time loss claims under defined parameters




• Document all communications and claim updates rigorously
• Facilitate administrative follow-up activities for claims

Requirements:
• Two-year diploma in a related field, such as Business Administration
• At least two years of experience in customer service
• Minimum typing speed of 35 w.p.m. with minimal errors
• Solid knowledge of customer service principles
• Ability to interpret complex procedures and track claims

Contribute your skills to enhance worker safety and health through effective claim management.
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📌 Customer Claims Representative Wcb Manitoba
🏢 WCB Manitoba
📍 Manitoba