Elevate member experiences as the Member Engagement and Loyalty Manager at MEC. This role combines strategic oversight and creative thinking to optimize the Member Rewards program.
In this vital position, you will manage and refine MEC’s loyalty initiatives, ensuring an engaging and personalized experience for members. Your analytical acumen will empower data-driven decisions, collaborating closely with the BI and CRM teams to identify loyalty drivers. Your leadership will guide integrated campaigns designed to enhance member journeys and retention.
Key Responsibilities:
• Act as a member advocate, ensuring cohesive journeys
• Shape CRM strategies with a focus on loyalty initiatives
• Drive campaign optimizations through behavior data




• Oversee the execution of loyalty programs and campaigns
• Present insights to inform product and service direction
Requirements:
• Degree in Business, Marketing, or a related field
• Over 5 years in retail or brand marketing
• Proficient in data analysis and campaign execution
• Robust project management and communication skills
• Proven track record of retaining and engaging customers
Use your creativity and analytical skills to deliver exceptional loyalty experiences at MEC.
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📌 Member Engagement & Loyalty Manager At Mec Vancouver (Canada)
🏢 MEC
📍 Canada