Lead IT governance initiatives with Scotiabank as a Senior Analyst in Toronto, Ontario. Utilize your technical expertise to enhance process management and operational excellence.
In this pivotal role, you will design and manage ITSM governance models while collaborating with teams to prioritize strategic initiatives. Your knowledge of IT service management and governance frameworks will drive compliance and operational efficiency across the bank.
Key Responsibilities:
• Develop ITSM governance models and necessary documentation
• Analyze processes for continuous improvement and efficiency
• Collaborate with stakeholders to implement improvements
• Engage with operations, risk, and legal teams
• Foster a high-performance, inclusive work culture
Requirements:
• Technical experience in software or operations fields
• Familiarity with ITIL practices preferred
• Bilingual in English and Spanish is a plus
• Experience with Agile and DevOps methodologies
• Knowledge of governance analysis frameworks
Channel your analytical and governance skills with Scotiabank to drive impactful IT service management.
J-18808-Ljbffr