Join Duncan & Ebbett as a Workshop Controller in Hamilton, overseeing an productive automotive workshop. Lead a skilled team and elevate customer satisfaction in a premium setting.

As Workshop Controller, you will manage day-to-day operations and ensure compliance with Jaguar Land Rover standards. This leadership role demands previous experience as a Workshop Controller or senior technician. You will coordinate workflows, monitor technician workloads, and drive continuous improvement in service delivery.

Key Responsibilities:
• Maximise workshop productivity and efficiency daily
• Monitor technician performance and allocate repair work
• Collaborate with Parts department for required job components
• Ensure adherence to manufacturer repair standards
• Manage warranty documentation and compliance processes

Requirements:
• Experience in a workshop leadership role
• Solid technical automotive knowledge
• Familiarity with warranty processes
• Excellent leadership and communication skills
• Commitment to customer service and safety

Lead an exemplary team and enhance customer service quality at Duncan & Ebbett in Hamilton.
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📌 Lead Workshop Controller At Jaguar Land Rover Ontario
🏢 Ebbett
📍 Ontario