Here is a brief overview of the tasks and responsibilities:
Responsibilities Ensure the operation and administration of virtual settings.
Ensure the performance, stability and availability of the platforms.
Manage vulnerabilities, prioritization, processing, and monitoring.
Diagnose and resolve P3 to P4 level incidents.
Analyze the root causes of problems and implement durable fixes.
Participate in changes, updates, patches, and deployments.
Monitor performance, capacity and availability metrics.
Perform proactive monitoring of environments.
Collaborate with network, security, desktop, and cloud teams.
Document configurations, standards, and procedures.
Profile we are looking for is as follows: Possess a minimum of two (2) to four (4)



years of relevant experience in virtual environments.
Master Windows environments.
Experience with Citrix.
Have experience in Incident, Problem, and Change Management (ITIL).
Knowledge of vulnerability management and environmental security.
Demonstrate a positive understanding of networks (connectivity, security).
Know ServiceNow or an equivalent ITSM tool.
Have knowledge of PowerShell (asset).
Know Azure Virtual Desktop (AVD) (asset).
Proficiency in intermediate level English (asset).
Know virtualization solutions (asset).
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📌 Systems Administrator Quebec City (Canada)
🏢 COFOMO
📍 Canada