Join Tru Cooperative Bank as a Member Advisor and provide vital support to enhance financial member services. Focus on relationship building and effective problem-solving to meet diverse member needs.
As a Member Advisor, you will handle customer questions, facilitate transactions, and promote digital banking solutions. Your role is crucial in encouraging members to understand their financial life cycles and utilize appropriate products and services, either directly or through referrals.
Key Responsibilities:
• Manage member requests through various communication channels
• Perform transactions like account openings and credit card services
• Drive branch goals through client engagement




• Keep abreast of financial regulations and best practices
• Assist team members and contribute to a cooperative branch culture
Requirements:
• High School Diploma required; college diploma preferred
• 2 years of experience in retail or customer service
• Must complete internal training and certification programs
• Demonstrated ability to connect with members
• Proficiency in Microsoft Office Suite
Bring your customer service experience to Tru Cooperative Bank and promote member financial well-being.
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📌 Tru Cooperative Bank Member Advisor Position Duncan (Canada)
🏢 Island Savings
📍 Canada