Join our team as a Customer Service Representative! This position includes responding to calls, emails, and chats while resolving customer issues effectively.
We are seeking a dedicated Customer Service Representative to manage customer calls and online inquiries. You will be responsible for resolving complaints and documenting all communications. Robust communication and problem-solving skills are essential in this role.
Key Responsibilities:
• Handle inbound and outbound customer calls professionally
• Respond promptly to emails and chat inquiries
• Resolve customer complaints, escalating when necessary
• Keep detailed records of customer interactions
• Provide accurate information regarding products, services, and policies
Requirements:
• High school diploma or equivalent is required
• Excellent communication and problem-solving abilities
• Basic computer skills and CRM software familiarity
• Ability to handle stressful situations calmly
• Focused on delivering high customer satisfaction
Enhance your skills in this customer-focused role, contributing positively to customer relations.
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📌 Customer Service Role Available Now Toronto
🏢 Menvos HR Consulting
📍 Toronto