Join our team as a Yacht Customer Service Coordinator in beautiful Road Town, Tortola. This full time shore-based role involves delivering exceptional service to yacht customers and creating engaging content.
In this pivotal role, you will be the face of our company, ensuring customers are comfortable and ready to set sail. Your responsibilities include briefing customers, organizing dock plans, refueling boats, and debriefing guests. When not interacting with clients, you'll focus on developing instructional content, enhancing the customer experience while showcasing your passion for sailing.
Key Responsibilities:
• Provide top-tier customer service during yacht charters
• Organize dock plans and ensure boats are ready
• Create content for operation manuals and videos
• Develop engaging yacht briefings for customers
• Assist with off-season fleet care and base projects
Requirements:
• Passion for sailing and the sailing lifestyle
• Relevant sailing qualifications
• Robust customer service skills and communication
• Proficiency in photography and video creation
• Ability to understand and troubleshoot boat systems
Support our customers and share your love of sailing as a Yacht Customer Service Coordinator in Tortola.
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📌 Yacht Customer Service Coordinator In Tortola Ontario (Canada)
🏢 Conch Charters
📍 Canada
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