Elevate patient care as a Manager of Client Care Services at Spectrum Health Care in Mississauga. Lead a dedicated team in improving service delivery in a cooperative setting.

In this role, oversee the Client Care Coordinators' activities while ensuring patients receive exceptional care. Utilize your experience to address customer feedback, manage staffing, and implement productive scheduling processes. Your ability to monitor performance indicators will drive quality improvements across care programs.

Key Responsibilities:
• Coach and motivate staff for optimal client care
• Oversee quality management and customer complaint resolution
• Review staffing and prepare schedules for coordinators




• Facilitate internal and external meetings as needed
• Analyze workflows and communicate service quality issues

Requirements:
• At least 5 years in health care and home care experience
• Over 2 years of direct staff management
• Registered health care professional is an asset
• Post-secondary education or relevant experience
• Robust computer skills, especially in Microsoft Office

Transform the quality of client care and make a significant impact with Spectrum Health Care.
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📌 Manager, Client Care Services At Spectrum Health Care Ontario
🏢 Spectrum Health Care (SHC)
📍 Ontario