Elevate your career with Manion as a Customer Experience Specialist. This hybrid role combines phone, email, and live chat support for Plan Members and healthcare providers.
At Manion, you'll be the first point of contact, assisting with plan coverage, claims processes, and customer inquiries. Join a respected Canadian firm known for a culture prioritizing trust and collaboration. You'll undergo thorough training to become a subject matter expert while enjoying versatile schedules and comprehensive perks.
Key Responsibilities:
• Advocate for Plan Members through exceptional service
• Manage multiple inquiries efficiently and professionally
• Stay positive and professional during challenging interactions




• Contribute to a collaborative team-focused environment
• Provide transparent and accurate information confidently
Requirements:
• 2+ years in a customer-facing or call center role
• Excellent English communication skills, both written and spoken
• Post-secondary education background
• Strong multitasking and time-management abilities
• Tech-savvy and comfortable with customer service software
Manifest your expertise in a supportive team at Manion where your contributions make a real difference.
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📌 Customer Experience Specialist At Manion Toronto
🏢 Manion Wilkins & Associates
📍 Toronto